While hygiene visits may not seem like the most lucrative part of your dental practice there’s no denying that they play a crucial role in driving visits to your practice. Hygiene is where you build an active patient base , especially with families. Having an active patient base acts as a great driver of consistent dental work, due to needed treatment often being found during the periodic recall exam. It’s also an important part of how you build referrals.
The quality of your dental marketing results -- and even your ability to sustain steady growth as a general dental practice can be very dependent on your ability to build and maintain a great recare program.
Of course, this can be easier said than done. Many families aren’t going to remember to come in for semi-annual hygiene visits on their own. And while you may already use a recall system, chances are, you aren’t getting as much out of it as you could be. This is where OnwardDental comes in.
In all likelihood, you’ve already taken steps to streamline your hygiene recall process by using automated reminder software such as Solutionreach or Demandforce. These can be great tools -- after all, they take a lot of the burden from your office staff by helping automate scheduled patient communications. Unfortunately, some offices come to rely on these tools too much as a crutch. They let the recall system become the only resource for boosting hygiene, which results in many missed opportunities.
OnwardDental’s dental coaching teaches you how to maximize your patient recall systems by taking a deeper dive into your current setup. Our dental dashboard enables us to determine the effectiveness of your current recall practices. We then use this information to identify ways to improve your recall percentage.
Our team will help you adjust your recall protocols, optimize how you use your automated software, and can even provide training to help your staff collaborate on recare calls so that you can boost hygiene.
More often than not, there’s much more to boosting your hygiene recall rates than simply switching from postcard to text message reminders.
By implementing the right tactics and consistently measuring the results of your hygiene recall efforts, performance will improve. Your staff will understand what they need to do, when they need to do it, and how to do it!